No, wait, that’s not right. I fucking hate it when a plan fails to come together. Especially when I did absolutely everything in my power to allow things to go as planned, only to have someone else completely shit the bed.
I was so excited to watch (part of) the Phillies’ first spring training game at work today. I left the house just after 6:30 in the morning to ensure that I was at the office by 8. That way I could take an hour for lunch, which I did at 1. It takes about five minutes to walk to my car from my desk, so I was ready to launch At Bat on my iPhone at 1:05 (just in time for first pitch). I even had a car charger ready since my iPhone battery no longer wants to hold a charge.
Everything was great; it was all going according to plan. And then At Bat was like, “oh, sure, there’s a game being played, but you can’t watch the video feed or listen to the audio feed.” (It implied this by failing to provide options for either feed.) I took to Twitter to voice my displeasure and saw that lots of other people were having the same issue on multiple devices.
Once I got back to my desk I may have logged into my MLB.tv account just to see if it would work. (It did. I’m kind of surprised it wasn’t blocked on the network, though.) I decided to try At Bat one more time and, to my surprise, TV and radio feeds were finally available. Only an hour late, but who’s counting? (Me. I’m counting.) I tried the TV feed first and it had (unsurprising) issues with buffering, so I listened to Franzke and LA call the game on the radio until that feed started having issues. I consoled myself that I’d be able to watch the archived game once I got home from work.
Turns out I was wrong. When I got home the only archived game available to me (on iPhone, iPad, and Apple TV) was the Dodgers game. I put it on because a) baseball and b) I was pretty sure Vin Scully called it. (He did.) At about 8:30 I decided to look one last time for the Phillies on my iPad before I gave up and watched the game online. Well, the archived game had finally shown up, so I finally got to watch it.
Someone at MLBAM needs to be fired for this debacle, though. I know that this is the most luxurious of luxury problems. And I know that demanding someone be fired is a super douche-y move. But there should be consequences for a product launch this fucked up. Did the start of spring training games catch them unawares? Did no one ever realize that the pretty new iOS 7 version of the app needed to provide paying customers that which they paid for? (Scores and news and highlights are great and all, but there are a million other places I can get those things. I pay for MLB.tv Premium to stream live games.)
Incompetence makes me so angry, you guys.